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2023 Easter Web Event FAQ2023-04-07 00:00:00

Q: How do I know if my current challenges are completed or not?

A: Tap the challenge card and a CLEAR stamp will be displayed indicating the challenge has been completed.

 

Q: Why is CLEAR not displayed after I finish the Quiz Challenge?

A: Please refresh the website once then tap the challenge card, and the CLEAR stamp will appear. If you believe that you've answered the quiz right but CLEAR is not displayed for a long time, please contact our customer service for help.

 

Q: Why is CLEAR not displayed after I finish the Task Challenge/Activeness Challenge?

A: There may be a delay in reading game data up to 15 mins. Please wait for a while, refresh the website and see if CLEAR appears. If you believe that you've completed the requirement but CLEAR is not displayed for a long time, please contact our customer service for help.

 

Q: What specific challenges are there?

A:

Quiz Challenge: There are 6 quizzes with the same probability. Join our official Discord to see the full set of quizzes!

Task Challenge: There are 6 kinds of in-game tasks with the same probability. Join our official Discord to see the full set of tasks!

Activeness Challenge: 1st round - share the event to Facebook, 2nd round - Get 60 In-game Activeness, 3rd round - Get 100 In-game Activeness.

 

Q: Why I've summoned 3 times in Hero Summoning but the Task Challenge "Summon 3 Times" is still not completed?

A: Only the summonings in Summon Tower are counted. Summonings in Hero Summoning are not included.

 

Q: Why didn't I receive the reward after finishing all 3 challenges of today?

A: You need to claim the rewards manually. Scroll down to the end of the page and tap the "Claim" button, and then you'll receive an in-game mail.

 

Q: I've completed the task required in Task Challenge before entering the website and opening the challenge card. Is it counted as completed?

A: As long as your server time does not pass 00:00, your game data can be read. The CLEAR stamp will be displayed directly on the task when you open the card. For example, if you've made Palace Roam for 10 times at 20:00 (server time), you enter the website at 21:00 and get a Task Challenge "Complete Palace Roam 10 Times", then this task will be counted as CLEAR.

 

Q: Do I have to complete the 3-Day Challenge in 3 consecutive days?

A: No. You can complete it in any 3 days during the event from Apr.7 00:00 to Apr.12 23:59 (UTC+8).

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